Welfare Servicing

Happier & Healthier Users

Universal Tankers provides welfare unit servicing to businesses all across England and Scotland. With our nationwide coverage, we can be on site the next day to refill and empty your welfare facilities.

Welfare units produce a large volume of wastewater that needs regular removal and disposal. We provide portable toilet emptying and welfare unit servicing in a safe and regulated way that is mindful of busy site traffic and machinery. Beyond their functional necessity, clean and serviced facilities are less prone to failure and will leave their users happier and healthier.

​Our services encompass a broad range of needs, from welfare unit servicing to waste tank emptying and the disposal of liquid waste. We offer both temporary and static welfare unit servicing, making our services ideal for industries such as construction and event management. Additionally, we offer wastewater equipment, including waste holding tanks, water bowsers and on-demand pumps, and services can be tailored to your specific requirements.

If you need waste tank emptying or regular welfare servicing, contact a member of the Universal Tankers team today on 0800 180 4474 if you are based in England, or 01236 434422 if you are based in Scotland, or fill out our contact form.

Why Choose Universal Tankers for Your Welfare Unit Servicing?

With over 30 years in the waste management sector, we at Universal Tankers understand the needs of various industries we work within. As a family-owned business, we invest heavily in our staff and offer continuous training and development to ensure they can deliver the highest level of service. Our commitment to customer satisfaction is at the core of our operations and guides our mission to offer not just services but solutions.

​Many welfare units are positioned in isolated locations and our operators are trained to access and service these units with minimal disruption to site activities. We have purpose-built vehicles to service all of your welfare units in the same visit.

Universal Tankers is committed to the highest safety and environmental standards, and we hold prestigious accreditations such as FORS, Safe Contractor and Construction Line in recognition of our efforts and our commitment to exceeding industry standards.

​We are the trusted partner for some of the UK’s largest portable accommodation and construction companies. Our reputation for reliability and professionalism makes us a preferred service provider, as evidenced by the lasting relationships we have built with industry leaders. Having established a widespread presence with 20 depots throughout England and Scotland, we can offer you a rapid service no matter your location.

​Because we understand the urgency of welfare servicing needs, we are equipped to offer next-day service across the UK. Our fleet is specifically designed to navigate various site conditions and offer efficient service delivery with minimal disruption, even in isolated or highly active areas.

Our Waste Tank Emptying Services

Universal Tankers provides a complete waste tank emptying service for all types of welfare units. All wastewater is collected and disposed of in full compliance with current environmental and public health regulations.

With our modern fleet of specialist tankers, we manage the emptying of welfare units and portable toilets efficiently and reliably. Our experienced team helps you to meet your environmental and health and safety obligations while maintaining uninterrupted site operations.

At Universal Tankers, we recognise that every site has its own requirements depending on capacity, location and the frequency of facility use. Our waste tank emptying services can be tailored to fit your schedule and operational needs, supporting consistent compliance with regulatory standards and reducing the risk of unexpected issues such as overflows or unpleasant odours.

Whether you require a one-off visit or regular weekly servicing, Universal Tankers provides dependable waste tank emptying for welfare units and portable toilets. If you are experiencing challenges with waste management or need a scheduled service you can rely on, contact us today to discuss your requirements.

We also offer water deliveries for welfare units, including non-potable water for toilet flushing, and potable water for handwashing and sanitisation. Potable water can also be used for welfare unit cleaning, supporting high standards of hygiene across your site and contributing to a safe working environment.

Call 0800 180 4474 if you are based in England, or 01236 434422 if you are based in Scotland. Alternatively, complete our contact form and a member of the team will be in touch.

FAQs About Welfare Unit Servicing

What is a welfare unit?

A welfare unit is a facility equipped to provide essential services such as toilets, shower blocks and washing amenities and, in some cases, rest and changing areas. These units are commonly used on construction sites, at outdoor events and in other remote or temporary working environments to support workers in places where permanent facilities are not available.

Welfare units are typically portable, although static versions can be installed for longer-term operations, including regular events or ongoing site activities. They may offer flushing toilets, hot water, handwashing stations and heating, to support health, safety and comfort requirements in line with employment regulations.

Welfare units are fitted with waste tanks designed to collect and store wastewater when there is no connection to mains water or sewerage systems. Unlike septic tanks, welfare unit waste tanks do not have a soakaway or any treatment capability - they simply act as holding tanks. As a result, they require regular emptying to maintain hygiene standards and prevent overflow.

The Universal Tankers team has a long history of supporting businesses with welfare units and portable toilet facilities. Our experience in static welfare-unit servicing enables us to provide efficient, reliable emptying and maintenance services tailored to the specific requirements of temporary and remote sites.

What are my business's waste tank emptying obligations?

Businesses that use waste tanks have specific obligations to manage their waste in accordance with environmental and health and safety standards. These obligations generally include:

  • Regular emptying to prevent overflows and contamination: spills pose health risks and could lead to legal penalties. The frequency with which you need to empty a tank depends on its size and the volume of waste produced.
  • Compliance with local and national regulations: this includes having waste handled, transported and disposed of by licensed professionals in accordance with legal standards.
  • Proper maintenance: beyond emptying, waste tanks require routine checks and maintenance to make sure they function correctly and safely, without leaks or damage.
  • Environmental protection: measures should be taken to minimise the impact of waste on the environment. This includes preventing leaks and the improper disposal of waste, and may encompass the use of more sustainable practices and technologies where possible.

​Businesses should consult local environmental agencies or waste management professionals for advice on achieving full compliance with the law and maintaining high standards of hygiene and safety at their facilities. With our emptying and servicing offerings, Universal Tankers is best positioned to help you meet these obligations and carry out your operations successfully.

What are the benefits of emptying waste tanks on a regular basis?

In addition to supporting compliance and protecting the environment, regular emptying provides a range of practical benefits. It:

  • Extends the lifespan of your welfare unit by preventing the build-up of solids that can damage the system.
  • Keeps drains and pipework clear, reducing the likelihood of blockages or slow drainage in toilets, sinks and showers.
  • Minimises the risk of unpleasant odours developing around your premises or site.
  • Contributes to a cleaner, safer working environment for staff and visitors.
  • Lowers the chance of costly repairs or emergency call-outs by maintaining the system in good working order.
  • Provides a more cost-effective approach to wastewater management over the long term.

If you’re looking for high-quality welfare servicing, Universal Tankers can provide scheduled waste tank emptying tailored to your site’s requirements. Our experienced team operates across England and Scotland, delivering reliable support that helps you maintain compliance, protect your assets and keep your operations running efficiently.

Get In Touch

To get a free quote from our welfare unit emptying experts, contact Universal Tankers today. Simply call our England team on 0800 180 4474 or our Scotland team on 01236 434422, or fill out our contact form and we will call you back.

Get in touch

Request a quote or make an enquiry

If you require a quote or have a general enquiry about our services, please complete the form below and we will get back to you as soon as possible. Alternatively call one of our experienced staff on 0800 180 4474 or 01236 434422 from Scotland.

We're happy to help! For a list of our depot locations, visit the locations page.

Image shows a map of the UK with all of Universal Tankers Depots on it

19 Depots Nationwide

We're in your area

Our strategically located depots across the UK ensure that no matter where you are, our high-quality wastewater services are just a call away. Our teams are equipped and ready to provide swift and efficient service.

Call us free on 0800 180 4474 or 01236 434422 from Scotland